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Streamlining Summer: Top 5 Reasons Why Resident Portals Save Local Governments Time
With summer comes a new set of needs for residents—from increased service requests like pothole repairs and park maintenance to a full calendar of community events.
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Top 11 Trends in Local Government Innovation
As local governments adopt solutions to better serve their communities, keeping up with trends will help staff navigate digital transformation with confidence.
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Smarter Solutions for Pennsylvania’s Permitting Process
See how Pennsylvania communities are streamlining permitting with digital solutions. Plus, get a free checklist to compare your process to best practices.
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11 Strategies to Boost Citizen Engagement in Local Government
When residents feel heard and involved in their local government’s decision-making processes, trust is strengthened, collaboration improves, and public services become more effective.
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11 Best Practices for Effective Local Government Communication
Local government communication is no longer just about spreading information—it’s about engagement, transparency, and fostering a sense of partnership with residents.
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Top 6 Ways to Enhance Citizen Experience
In today’s digital age, leveraging technology can significantly enhance the citizen experience, streamlining processes and making government services more accessible.
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5 Examples of Civic Engagement and How to Implement Them
Today, local governments have unprecedented opportunities to use digital tools to build stronger connections with residents, streamline service delivery, and foster a more engaged community.
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6 Summer Processes Local Governments Are Bringing Online
Local governments are gearing up to streamline their services to ensure a seamless experience for both residents and visitors.
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5 Ways to Leverage AI Chatbots for Citizen Engagement
Integrating AI into government practices is not a trend. It’s a strategic move towards smarter, data-driven decision-making.
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Ready to Transform Your Local Government?
Discover how SDL can create simplified digital processes across departments. This drives actionable insights that lead to better outcomes for your local government and community.
