Request Management Archives - SDL

Streamlining Summer: Top 5 Reasons Why Resident Portals Save Local Governments Time

By Ren on Monday, May 19th, 2025 in Citizen Engagement, Clerk, Request Management, SDL Connect. No Comments

With summer comes a new set of needs for residents—from increased service requests like pothole repairs and park maintenance to a full calendar of community events.

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Top 6 Ways to Enhance Citizen Experience

By Ren on Friday, January 3rd, 2025 in Citizen Engagement, Request Management, SDL Connect. No Comments

In today’s digital age, leveraging technology can significantly enhance the citizen experience, streamlining processes and making government services more accessible.

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Top 4 Ways To Elevate Your Clerks’ Complaint Management Process

By abhijitgoswami47 on Wednesday, October 16th, 2024 in Clerk, Request Management, SDL Connect. No Comments

Integrating complaint management software offers a solution to streamline this process, ensuring timely resolution and improved citizen satisfaction.

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